Contact Us

GlobalWebPay is dedicated to providing high levels of customer service. If you have any questions you can first try to answer them using the Help and FAQ section in this website.

If this does not resolve your query, then please contact the GlobalWebPay Customer Support team, whose office hours are 09:00 to 17:00 GMT Monday to Friday.

When you contact the Support team directly please have the following information readily available in addition to your full name:
  • Your account number
  • Your email address
  • The detail of your enquiry

The best way of contacting the customer support team is by email: Email support is also normally available outside office hours, including weekends.
Customer services: Email:
Telephone: +44 (0) 207 233 9595
Address: Global Web Pay Limited
2 Kingdom Street
W2 6JP
Your questions answered

© 2010-2020, GlobalWebPay Ltd. All rights reserved. Global Web Pay Limited is authorised by the Financial Conduct Authority (FCA) under the Payment Service Regulations, 2009 for the provision of payment services. FCA Registration Number FRN 631844. Global Web Pay Limited is licensed and regulated by HMRC as a Money Services Business (MSB) License Number 12627384.